Services
Your e-fulfilment completely taken care of
As a one-stop-shop e-fulfillment service provider for fast-growing web shops with (European) growth ambitions, we provide excellent fulfillment and fully relieve you of your worries. Our integrated approach allows us to offer tailor-made solutions for your e-fulfilment processes and your green ambitions, in line with your growth ambitions. From goods storage, to warehousing, sustainable packaging, sustainable shipping and returns.
The resort to e-commerce presents you as a webshop owner with a large number of challenges. To support you, e-Fulfilment Hub offers digital marketing advice, data analytics and execution in the areas of branding, design, content creation, social media management, email marketing, SEO and SEA. In addition, the e-commerce Growth Model has been developed. Using this model, we can support you and provide insight to enable sustainable growth. Consider increasing the number of visitors to your website, your conversion, retention, purchasing and efficiency.
For you, e-fulfilment starts from the moment a customer places an order. For us it starts with receiving the goods that they can order online. We manage your stock that is supplied from the product location to our warehouses. Inbound is therefore all about receiving, checking and registering ordered products. We can take care of this entire process. You will have insight into your stock of your product range in our e-warehouse system in no time.
Your product range is stored in our warehouses. This makes warehousing an essential part of the logistics e-fulfilment process. Because your webshop is directly linked to our e-warehouse system, you can monitor in real time when orders are picked and where your stock and orders are within our warehouse. This means that the process is 100% automatic so that you can quickly respond to customer orders. Because we also have insight into your stock, we also make suggestions based on customer behavior and data analytics on how you can optimally organize your stock management and therefore your cash flow.
Our location in Central Limburg, in addition to excellent access to the European hinterland, also offers you the opportunity to use late cut-off times for customers in the Benelux. Our warehouses also offer space for the storage of ADR goods.
Through our sustainable e-fulfilment, we naturally use sustainable packaging that optimally matches the ordered product. Orders are provided with a packing slip, shipping label and/or returns form. During the intake, we engage a specialized packaging manager to provide the right mix of sustainable packaging that suits your products.
We are active throughout Europe with our e-fulfillment services and can therefore offer competitive purchasing rates for all countries. Also for ADR and length goods. In addition, we measure the CO2 emissions of all shipments, so that we can work towards fully sustainable e-fulfilment. Our shipments arrive at the agreed address with fewer kilometers and less CO2 emissions. Something that customers within e-fulfilment are increasingly asking for. Now and in the future.
Your customers expect a very simple and accessible process in terms of returns logistics. We understand that fast, correct and efficient handling of returns in e-fulfilment is very important. If your customer has changed his mind or was not satisfied with the ordered product, a quick and correct handling of the return can still create a good impression. Of course you would like to have this customer back again! That is why we have also set up a fine-meshed returns network. Real-time returns reports are available via our e-warehouse system. In addition, we jointly determine the assessment methodology for returns. This is how we ensure an excellent e-fulfilment experience!