An optimal IT system is a must for companies in the e-fulfilment business, logistics and e-commerce. The impact of IT in this business is only increasing. E-warehouse is our fulfillment platform that completely unburdens your e-fulfilment process with ease of usage, speed and a large number of links. In this way we create an excellent fulfillment experience. E-warehouse can monitor and act on your logistics processes in real time, offers integrations with other platforms and contributes to sustainable e-fulfilment.
Real-time monitoring and acting in e-warehouse
E-warehouse is an all-in-one fulfillment platform, developed by HC Group. With this tool you always have insight into logistics processes. This includes real-time data on stock levels, product data, orders, returns and customer data. All incoming and outgoing transactions can be tracked in real time through our unique system. Reports can be made at any time for orders, stock, and returns. You can also create shipping labels yourself. This allows you to continue to work efficiently and cost-effectively.
Order management in e-warehouse
All orders are clearly displayed within the e-warehouse system. The orders are divided into different categories: in pick process, back order, orders ready for shipment, shipment tomorrow, return process, archive, and research. Within each category, all orders are visible and various information such as status, reference, and customer data can be found. In addition to real-time insight into all order data, an address validation has been added in the system, so that incorrect shipments can be intercepted. In addition to your own online platform, do you also use other sales channels such as Bol.com, Ebay or even physical stores? No problem! Where necessary, the system contains links with your e-commerce platforms. This makes it possible to maintain all orders in one overview within e-warehouse. As an extra module, a performance dashboard has also been added to the system where various KPIs such as orders processed on time, order quality and carrier performance can be made transparent.
Inventory insight and forecasting
In addition to insight into order management, E-warehouse also provides insight into the current stock level. The system shows the fluctuation in stock of a specific time period, such as the last month, the last quarter or the last year. E-warehouse also provides insight into so-called slow movers and fast movers. Moreover, based on historical data, predictions can be made for the future. With all these insights you can not only look back, but also ahead! This way you can continue to work efficiently and cost-effectively.
Retourmanagement in e-warehouse
Similar to orders and stock, the return processes are also transparent within e-warehouse. These are automatically loaded into the system, whereby the track & trace can also be followed. Information such as date, items, reason for return, and any photos of packing slips, labels or products can be added. There is also a return validation in the system so that it is clear which returns have been processed.